Host: Cristan Engelke
Guest: Shannon Bibbee
VIDEO
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DESCRIPTION
Many small businesses spend money storing documents they will never use. They also risk compliance violations and customer data exposure. In this episode, Aaron talks with Shannon Bibbee, founder of DeSoto Shred, about how secure shredding, document storage, and scanning can reduce risk and save money.
DeSoto Shred serves DeSoto County and North Mississippi with document management, retention programs, and secure destruction. Shannon explains why most companies underestimate how long they should keep files and how much they pay to store old records.
What you’ll learn:
•How to decide what to keep, scan, or destroy
•The real cost of storage units and file rooms
•How poor document control can fail an audit
•Why scanning is not always the best solution
•What every small business should budget each month for compliance
•How local companies can build better data habits
•Steps to protect your clients and reputation
Shannon shares examples from his work in the field. One client lost hundreds of boxes to water damage after a roof leak. Another failed an audit because they could not locate required records. These cases prove that waiting to manage files creates more risk and expense.
DeSoto Shred offers on-site and off-site shredding, serialized storage, and digital archiving. The company trains clients to use simple retention schedules. Many customers start with one locked console for less than forty dollars per month and expand as needed.
Shannon built the company after seeing gaps in customer service during his time in corporate compliance. He believes document management should be easy to understand and simple to maintain.
Sponsor Partners — Pure Focus Media & Wisdom Integrators
Wisdom Integrators – https://www.wisdomintegrators.com
CRM and automation systems for small and mid-sized businesses. Wisdom Integrators builds tools that help you track clients, follow up faster, and simplify your operations.
Pure Focus Media – https://www.purefocus.media/
Professional video, photo, and content production for businesses and community organizations. From Chamber events to corporate interviews, Pure Focus Media helps your story stand out on every platform.
CHAPTERS
- Introduction (00:00 – 01:21)
- Meet Shannon Bibby and DeSoto Shred (01:21 – 03:21)
- Why Paper Still Matters (03:21 – 04:04)
- Lessons From Military Records Management (04:04 – 06:27)
- The Audit That Started It All (06:27 – 08:10)
- Choosing the Name “DeSoto Shred” (08:10 – 09:10)
- The Cost of Storing What You Do Not Need (09:10 – 12:23)
- Who Benefits Most From Secure Shredding (12:23 – 12:47)
- Retention Rules That Prevent Lawsuits (12:47 – 16:12)
- Training Clients To Stay Organized (16:12 – 16:33)
- When To Scan and When To Shred (16:33 – 18:27)
- The Printed PDF Problem (18:27 – 19:19)
- What Happens During an Office Move or Closure (19:19 – 21:02)
- How the Scan-Then-Shred Process Works (21:02 – 22:47)
- The Roof Leak Story and What It Cost (22:47 – 24:07)
- How Law Firms Use Serialized Storage (24:07 – 25:52)
- Why Chamber Connections Matter (25:52 – 26:40)
- Start Small: The $40 Entry Plan (26:40 – 28:22)
- Customer Service and Follow-Through (28:22 – 29:56)
Practical Advice
•Review your document policy once a year
•Keep only what state or federal law requires
•Store active records separately from archives
•Destroy unneeded files with a verified chain of custody
•Test our recall process before an audit happens
•Track retention periods for each document type
Connect
More Southaven Business Beat episodes: www.southavenbusinessbeat.com
Chamber membership info: www.southavenchamber.com
Bricks & Minifigs (Hernando): bricksandminifigs.com/hernando-ms
About the Episode
This episode of Southaven Business Beat highlights how a local company helps others protect sensitive data while cutting wasted costs. If your business still relies on filing cabinets or storage units, you will see how easy it is to clean up your records and stay compliant.
DeSoto Shred works with financial offices, healthcare providers, law firms, and local service companies. Their goal is simple: secure every document, keep only what you need, and destroy the rest responsibly.
Contact DeSoto Shred through the Southaven Chamber of Commerce or visit their website for a quick audit and quote. Mention this episode to receive a complimentary consultation.
Watch, Learn, and Act
Go to our YouTube channel and like this video if you learned something useful.
Go to our YouTube channel and comment with your biggest document challenge.
Go to our YouTube channel and subscribe to hear more stories from business owners across DeSoto County.
YOUTUBE URL
