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YouTube Video UExVc2lYU0loa1d0cUM5bWM5M3E0dk9oVWd0aGJROGtDNS41QTQ4QTIyM0Y1RTBGMUNE What happens when a US Air Force veteran and retail leader takes over innovation for a city's Chamber of Commerce? Meet Kim Cook, the force behind the new "Chamber University" coming to Southaven. 

Kim Cook is a talent development professional with over 30 years of experience across manufacturing, the military, and retail. After serving as a senior airman and communications specialist in the Air Force, Kim spent years refining efficiencies at General Mills and Office Depot before bringing her "outsider's perspective" to our local business community. Now, as the Learning Systems and Innovation Manager, she is bridging the gap between big-business strategy and small-business execution. 

Beyond the spreadsheets and automation funnels, Kim is a lifelong creative who recharges by painting jewelry and "fluorescent farm animals." In this episode, we dive into Kim's vision for 2026, including the launch of a three-year business program designed to help local entrepreneurs start smart, grow fast, and scale for the long term. 

Kim is launching "Chamber University" this April with courses on everything from market research to workplace culture.  What is the #1 skill your business needs to master this year? Drop a comment below and let’s get you the resources you need! 

Chapters

00:00 - Introducing the Chamber's Newest Innovation Expert 
01:56 - 30 Years of Talent: From the Air Force to General Mills 
03:15 - The Tech Foundation: Communications in the Military 
05:50 - Building the Future: What is a Learning Systems Manager? 
07:30 - Boosting Chamber Efficiency with Automation 
10:24 - Launching Chamber University: A 3-Year Growth Roadmap 
12:35 - Year One Focus: Foundations for New Businesses 
15:11 - The Power of Community Connectors 
18:14 - An Outsider’s Perspective on Southaven’s Potential 
21:10 - Why Southaven? Seven Years in the "Giant Community" 
25:11 - The Creative Recharge: Painting and "Trash Pandas" 
27:17 - How Kim Cook is Here to Help Your Business
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Meet the New Voice of Innovation at the Southaven Chamber of Commerce
March 2, 2026 9:00 am
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